Legal

Privacy Policy

Effective date: 10 September 2026

United Skyline Realty (“United Skyline Realty,” “we,” “us” or “our”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and disclose information when you visit our website, submit an enquiry, request real-estate services or schedule a property viewing.

1. Information we collect

We may collect information that you voluntarily provide, including:

  • Your name
  • Email address
  • Telephone or WhatsApp number
  • Property interests and enquiry details
  • Information about a property you wish to sell, rent or market
  • Preferred viewing dates and appointment details
  • Messages and other information submitted through our forms

We may also collect limited technical and usage information automatically, including:

  • Browser and device type
  • Approximate geographic region
  • Pages visited
  • Links and buttons selected
  • Referring website
  • Visit duration and general website interaction data
  • Cookie and analytics identifiers

Please do not submit confidential financial information, identification documents or other sensitive personal information through the website’s general enquiry forms.

2. How we use your information

We may use your information to:

  • Respond to property enquiries
  • Arrange and manage property viewings
  • Provide real-estate sales, rental and marketing services
  • Communicate with prospective clients, property owners, tenants and purchasers
  • Match clients with suitable properties
  • Maintain business and enquiry records
  • Improve our website, services and customer experience
  • Measure website traffic and enquiry conversions
  • Protect the website against misuse, fraud and security threats
  • Fulfil legal, regulatory and compliance obligations

We will not sell or rent your personal information to third parties.

3. Google Analytics and cookies

We use Google Analytics to understand how visitors use the website and to measure actions such as successful enquiries and viewing-link selections.

Google Analytics may use cookies and similar technologies to collect information about your device and website activity. This information may be processed by Google in accordance with its own policies.

You can control or delete cookies using your browser settings. Restricting cookies may affect certain website features. Google also provides a browser add-on that allows users to opt out of Google Analytics.

4. Viewing appointments and SuperSaaS

Property-viewing requests are managed through SuperSaaS. When you use the scheduling service, information such as your name, email address, telephone number, selected property and appointment details may be collected and processed by SuperSaaS.

SuperSaaS operates under its own privacy terms. Viewing requests may remain subject to approval by United Skyline Realty.

5. WhatsApp, social media and external websites

Our website may include links to WhatsApp, Facebook, Instagram and other external services. When you use those services, their respective privacy policies and terms apply.

United Skyline Realty is not responsible for the privacy practices, security or content of independently operated third-party websites or platforms.

6. When information may be shared

We may share personal information only when reasonably necessary with:

  • Service providers supporting our website, communications, analytics or appointment scheduling
  • Property owners, landlords, purchasers, tenants or relevant representatives when necessary to facilitate an authorised property transaction or enquiry
  • Professional advisers
  • Government, regulatory or law-enforcement authorities when required by law
  • A successor organisation in connection with a legitimate sale, restructuring or transfer of the business

Service providers are expected to process information only for the relevant service and to apply appropriate safeguards.

7. International processing

Some service providers, including Google Analytics, SuperSaaS and social-media platforms, may process or store information outside Trinidad and Tobago. Where personal information is transferred internationally, we seek to use reputable providers and reasonable safeguards appropriate to the nature of the information.

8. Information retention

We retain personal information only for as long as reasonably necessary to:

  • Respond to enquiries
  • Provide requested services
  • Maintain appropriate business and transaction records
  • Resolve disputes
  • Meet legal, regulatory and compliance obligations

Retention periods may vary depending on the nature of the enquiry, service or transaction. Information that is no longer reasonably required will be deleted, anonymised or securely archived where appropriate.

9. Information security

We use reasonable administrative and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No internet transmission or electronic storage system is completely secure. Accordingly, we cannot guarantee absolute security.

10. Your choices and requests

Subject to applicable law, you may contact us to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information that is no longer required
  • Withdraw consent for optional communications
  • Object to or ask questions about how your information is used

We may need to verify your identity before fulfilling certain requests. Legal or regulatory obligations may require us to retain some information.

You may unsubscribe from optional promotional emails using the instructions provided in the message or by contacting us directly.

11. Children’s information

Our services are not directed toward children, and we do not knowingly collect personal information from children through this website. A parent or guardian who believes that a child has submitted personal information may contact us to request its removal.

12. Changes to this policy

We may update this Privacy Policy when our services, technology or legal obligations change. The revised version will be published on this page with an updated effective date.

13. Contact us

For privacy questions or requests, contact:

United Skyline Realty
Trinidad and Tobago
Email: info@unitedskylinerealty.com
Telephone/WhatsApp: 1-868-269-5812